Not all water districts in Texas are the same. Though most are subject to the Water Code, they can vary in size, type, services offered, customer policies, and customer base as well as the authority to manage their operations. That’s why it’s important for customers to have a general understanding of their water district, its obligations to them and its service area.

If you’re a customer, resident, or simply an interested citizen, this guide will give you an overview of Texas water districts. It offers you helpful tips for handling common customer problems and answers several related questions.